Setting up your status page

A HeimPulse status page shows your customers the live health of the services you monitor, plus any incidents or maintenance windows you post. Configuring one takes a few minutes in the dashboard. Only an organization owner can change these settings — any member can post incident/maintenance updates once a page exists.

1. 1. Add the services you want to show

   A status page can only display services you're already monitoring. If you haven't set any up yet, do that first from Services in the dashboard — define the endpoint, check interval, and regions for each one you want your customers to see.

2. 2. Open Status Page settings

   From your organization's dashboard, go to Status Page in the top navigation. The first time through, you'll see a blank setup form instead of an existing configuration — that's expected.

3. 3. Fill in your page's branding

   • Title — shown as your page's heading and browser tab title.
   • Description — optional, a short line under the title.
   • Slug — the identifier your page will eventually be reachable at. Lowercase letters, digits, and hyphens only, 3–63 characters, and it can't be a reserved word like www or api.

4. 4. Choose which services appear, and in what order

   Add each service you want visible and arrange them in the order you want them listed — this is independent of whether a service is currently paused. A paused-but-listed service still shows its last known status rather than disappearing.

5. 5. Add a logo (optional)

   Your organization's logo is uploaded from Org Settings, not the status page form itself — it's shared between your dashboard and your public page, so there's one place to manage it. PNG, JPEG, WebP, or SVG, up to 2 MB.

6. 6. Remove the HeimPulse watermark (Pro and Business plans)

   The "Powered by HeimPulse" footer can be turned off on paid plans. On the Free plan, that toggle is disabled with a link to upgrade — it isn't a soft suggestion, saving the page enforces it either way.

7. 7. Preview before you save

   The Refresh preview button renders your in-progress changes through the exact same page your visitors will eventually see — not a mockup — so you can check branding, service order, and current status before anything is saved.

8. 8. Save

   Saving publishes your configuration. From then on, any change to your services' status, a service being paused or resumed, or an incident/maintenance update keeps your page current automatically — no separate "republish" step.